Refund policy

We truly hope you love what you ordered! But in case you don’t, we have an easy Return, Exchange, and Refund Policy for clothing items.

📦 Return & Exchange Window:

If for any reason you're not completely satisfied with your purchase, you can initiate a return or exchange within 5 days of receiving the product.

Use the link below to raise your request:
👉 Initiate Return/Exchange

If you face any issues, feel free to contact us within the return window:
📧 care@momsever.in
📱 WhatsApp: +91 8105948081 (Please WhatsApp us as we don't provide Call Support)

 

 

🔁 Return/Exchange Conditions:

• The item must be unused, unwashed, and in original condition with tags and packaging.
• Returns or exchanges are applicable only once per order.
• We will arrange a reverse pick-up. A refund will be initiated once we receive the product in good condition, using the same mode of payment as the original order.
• If reverse pick-up is not serviceable at your pin code, you can self-ship the products back to us, and we’ll reimburse the courier charges equivalent to India Post Surface rates (receipt required).

 

 

⚖️ Multi-Product Return/Exchange Policy:

We understand size or style mismatches can happen — that's why we offer free exchanges for every order.

To promote mindful shopping and manage return logistics better:

✅ Return of 1 item per order is free.
💰 For each additional item returned from the same order, a ₹30 restocking fee per item will be deducted from your refund.

Example: If you return 3 items, the first item is free to return. A fee of ₹60 will be deducted for the remaining 2 items.

We appreciate your understanding as a small business — every return impacts us, and this helps us continue offering quality service at fair prices.

 

🚫 Items Not Eligible for Return/Exchange:

• Products purchased under the Clearance Sale or Super Sale
• Used, washed, or out-of-policy returns

 

(Last Updated- 21-05-2025 )