We ship orders within 24 hours (except Sundays and national holidays). Delivery usually takes 4โ7 business days, depending on your location. Tracking details are shared once your order is shipped..
Refund policy
We truly hope you love what you ordered! But in case you donโt, we have an easy Return, Exchange, and Refund Policy for clothing items.
๐ฆ Return & Exchange Window:
If for any reason you're not completely satisfied with your purchase, you can initiate a return or exchange within 5 days of receiving the product.
Use the link below to raise your request:
๐ Initiate Return/Exchange
If you face any issues, feel free to contact us within the return window:
๐ง care@momsever.in
๐ฑ WhatsApp: +91 8105948081 (Please WhatsApp us as we don't provide Call Support)
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๐ Return/Exchange Conditions:
- The item must be unused, unwashed, and in original condition with tags and packaging.
- Returns or exchanges are applicable only once per order.
- We will arrange a reverse pick-up. A refund will be initiated once we receive the product in good condition, using the same mode of payment as the original order.
- If reverse pick-up is not serviceable at your pin code, you can self-ship the products back to us, and weโll reimburse the courier charges equivalent to India Post Surface rates (receipt required).
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โ๏ธ Multi-Product Return/Exchange Policy:
We understand size or style mismatches can happen โ that's why we offer free exchanges for every order.
To promote mindful shopping and manage return logistics better:
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Return of 1 item per order is free.
๐ฐ For each additional item returned from the same order, aย โน30 restocking fee per item will be deducted from your refund.
Example: If you return 3 items, the first item is free to return. A fee of โน60 will be deducted for the remaining 2 items.
We appreciate your understanding as a small business โ every return impacts us, and this helps us continue offering quality service at fair prices.
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๐ซ Items Not Eligible for Return/Exchange:
- Products purchased under the Clearance Sale or Super Sale
- Used, washed, or out-of-policy returns
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(Last Updated- 21-05-2025 )
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